Shipping policy

 Methods & Estimated Transit Times

  • USPS Standard — 10–20 days

  • UPS Ground* — 4–7 days

  • UPS Second Day Air — 2 days

  • UPS Next Day Air — 1 day

 

Please note: In rare cases, delivery may take up to 4 weeks, but we are working diligently to get your items shipped as quickly as possible.

 International Shipping

  • We proudly offer worldwide shipping!

  • Shipping options and rates will be shown at checkout.

  • Transit times vary by country, customs, and carrier.

 Processing Time

  • Orders are usually processed and shipped within 1–3 business days.

  • We ship from various domestic and international warehouses to ensure the fastest delivery based on your location.

  • Typical delivery timeframe: 7–20 business days.

  • During peak seasons or holidays, please allow extra time for delivery due to potential postal delays.

 Delays & Exceptions

Delivery times may be extended due to:

  • Customs processing

  • Carrier delays

  • Natural disasters

  • High demand or holiday volume

We appreciate your patience and will do everything possible to get your order to you on time.

 What if my order is lost?

All orders include insured shipping & tracking. If your package is:

  • Lost in transit

  • Held at customs

  • Returned to sender

We’ve got you covered. We'll resend your order with priority shipping and tracking (if possible). For more details, see our Return & Refund policy

If your package hasn’t arrived after 30 days, please contact us at contactkemegy@gmail.com for support or a replacement.