Shipping policy
METHODS AND TRANSIT TIMES
USPS Standard / 10-20 days
UPS Ground* / 4-7 days
UPS Second Day Air / 2 days
UPS Next Day Air / 1 day
unfortunately, in some cases, it might take up to 4 weeks to get the order, But we are working diligently to get your items shipped to you as soon as possible.
International / options will vary-find out at checkout
*Please note that this isn’t an expedited shipping method.
- International rates vary—find out at checkout
What locations do you ship to?
we are proud to offer worldwide shipping to all of our customers. No matter where you are located, we are committed and trying our best to gett your purchases to you in a timely and efficient manner BUT transit time will vary from location to location.
How long does it take to arrive once the order is placed?
All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. The normal delivery time frame is anywhere from 7-20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disaster may cause further postal delays. You will defiantly be able to track your order from the home page. If your package does not arrive, you are eligible for a refund or a replacement. please reach out to shopsmart1970@gmail.com for additional assistance in this matter.
Extended delays
In some instances, the delivery time may take longer than our policy states, but we are doing our best to get the order to your house as early as possible. If this is the case in your concern, please contact us and we will do everything we can to help you resolve any situation that we have control over. Thank you for your patience.
What do I do if my order is lost in the mail?
Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves the warehouse. However in cases like this, because the packages are insured we will send you a new package with priority shipping and full tracking, if possible please see our Refund and return policy for when these might be applicable to shipping situations.